Lab2o — Legal · Last updated August 2026
Privacy Policy
01Information We Collect
When you place an order or send an enquiry, we collect your name, email address, billing and shipping addresses, organisation name (if provided), and order details. Payment card information is collected and processed directly by Stripe; we never see or store your full card number.
02How We Use Information
We use your information to process and fulfil orders, communicate with you about your orders and enquiries, comply with legal and tax obligations, and improve our services. We do not use your information for unrelated marketing without your consent.
03Sharing
We share information only with the service providers necessary to operate our business: Stripe (payment processing), shipping carriers (delivery), and our email provider (order communications). We do not sell, rent, or trade your personal information.
04Cookies & Analytics
This site uses only the minimal cookies or storage required for core functionality, such as maintaining your cart. We do not use advertising or tracking cookies.
05Data Retention & Security
Order records are retained as required for legal, tax, and accounting purposes. We apply reasonable technical and organisational measures to protect your information.
06Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at orders@lab2o.com. We will respond within a reasonable timeframe, subject to legal retention requirements.
07Contact
BioBalance Innovations LLC, 3240 9th St W, Unit 105, West Fargo, ND 58078 · orders@lab2o.com · (401) 484-8026.
For research purposes only. Not for human or veterinary use or consumption.